Our services that we offer:​
​
-
Privacy, discretion and respect, reliability and honesty
-
Your choice of companion
-
Your choice of timings 30 minutes - 24 hours
-
Transparent pricing
-
Phone line available 7 days a week
-
Online booking service, available 24/7
​​
​
Our companions are wiling to help you with multiple activities like:
-
Light household help, errands, and meal preparation
-
Housekeeper services - laundry, ironing and put-away service
-
Companionship, conversation and wellbeing check-ins
-
Pet care - feeding, walks, transport for vets appointments, groomers and outings
-
Outings - company on days out, walks on the beach, shopping trips
-
Sitter service — in-home support while family members are away
-
Discreet help for those living with memory loss or mobility concerns
-
Every visit is tailored with care and kindness
-
Assist with travel to a Day Care, clubs and groups - daytime and evenings
-
Companionship with medical appointments, dentist, doctor and hospital
-
Sit and Wait - if you are somewhere new and just want a familiar person to accompany you
-
Food delivery - groceries, bakery, butchery, fish & chips delivery service
​
List is endless
​​
​
Emergency Assist​
When you can’t get there right away - we can send one to help
Our Companions provide immediate reassurance and practical support while family members are on their way — ensuring your loved one isn’t alone in a moment of worry or confusion.
​
We can wait with them, offer comfort, make a cup of tea, help them to a safe and comfortable position and stay until family or medical help arrives.
Every situation is handled gently, calmly and with respect.
​
We also provide welfare and safety checks - whether after a hospital stay, following a fall or when someone simply isn’t answering their phone. A trusted local Companion can pop in, check their wellbeing, offer reassurance and provide an update to family for peace of mind.
​
-
Unexpected situations when you live too far away to respond immediately - we can get there and wait for your arrival
-
Unexpected situations when you are at work and cannot respond immediately
-
Post-hospital recovery when someone needs light help and observation. Daily reporting back to the family
-
Falls or confusion episodes, where reassurance is needed while awaiting support
-
Routine welfare checks for vulnerable adults living independently
​
​
After-Life Care
Gentle, respectful support for families after loss.
​
We understand that when someone passes away, there are often practical things that need to be done — at a time when it’s hardest to face them. Our Companions can step in with quiet, dependable support to help you through those early days and beyond.
​
We can assist with:
-
Meeting funeral directors or attending the funeral home on your behalf if you live at a distance
-
Preparing or clearing a property - from arranging trusted clearance teams to being present on site while they attend
-
Collecting personal belongings, documents or items of sentimental value with care and respect for the family. We would hold them till you are ready.
-
Liaising with neighbours, housing officers or estate agents if needed
-
Checking on pets, emergency overnight homing or helping to permanently rehome them
-
Companionship and emotional support visits for family members coping with bereavement
-
Or simply collecting the Order of Service and popping it to the funeral home for you
-
Collect ashes with the utmost care and hold them safely until the family decides their resting place
Our role is to bring calm, compassion and practical help — so you can focus on what truly matters.
At Hovell Hall we understand that kindness matters most in life’s quietest moments.
Our role is to be there — with sensitivity, steadiness and care.
​
​​
All Companions are:
fully DBS-checked, insured, first-aid trained and wear our recognisable Hovell Hall uniform with pride.
​
​
Our promise:
To care as we would for our own family — with respect, reliability and a genuine wish to make each day brighter.
​
​